Description:
Description: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders related to network connectivity or computer projects Provides analysis and resolution of computer problems and issues. Guides end users through diagnostic procedures in order to resolve as many problems as possible Escalates problems to supervisor, when necessary Have knowledge of Windows, MAC, iOS, and
Apr 9, 2024;
from:
dice.com