Description:
Job Title: Help Desk SpecialistDuration: 3 MonthsLocation: Boston, MA (Onsite) Position Summary: A government agency is seeking a Help Desk Specialist with strong customer service skills to support users of an e-Licensing platform. This role focuses more on assisting customers with using the system and less on technical troubleshooting. The specialist will respond to inquiries via phone and email, track requests, support testing of system updates, and maintain accurate documentation. Key Respons
Apr 21, 2025;
from:
dice.com