Contact Center Analyst

Talent Groups
Boston Full-day Temporary

Description:

Client is seeking a Senior Systems Analyst to lead the analysis, configuration, support, and reporting of contact and service center platforms. The ideal candidate will also support various IT and business initiatives and may contribute to project management and business analysis tasks. 5+ years of experience in systems analysis or technical support roles.Experience managing vendor relationships and implementations.Proficiency in supporting enterprise-level applications.Familiarity with contact
May 5, 2025;   from: dice.com

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