Description:
Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis.Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process.Good experience in DB Queries Be able to write queries including fair complexity.Good experience support environment Be able to understand ticket priorities, escalation matrix, client connects, weekly status representation, MI protocol, etc.,Having Exposure in support bank
Jun 13, 2025;
from:
dice.com