Description:
Key Responsibilities: Escalation Point & Expert TroubleshootingHandle Level3 escalations and unresolved issues from L1/L2 support. Apply expert diagnostic skills including root cause analysis to hardware, software, network, server, and virtualization problems Mentoring & Technical LeadershipGuide junior staff on non-routine procedures and emergent issues. Facilitate technical trainings and share knowledge via documentation and knowledgebase contributions . Infrastructure Management & Deployment
Jul 7, 2025;
from:
dice.com