Desktop Lead/ Senior Desktop Engineer - 67390

PRIMUS Global Services Inc.
Boston Full-day Full-time

Description:

We have an immediate opportunity for a Desktop Lead/ Senior Desktop Engineer will lead and manage deskside support operations at the client location, serving as the primary escalation point for critical and complex technical issues. This role is responsible for overseeing ticket queues, ensuring SLA adherence, managing backlog prioritization, and driving timely resolution of incidents and service requests. The individual will spearhead troubleshooting efforts across hardware, Windows/Mac OS envi
Feb 16, 2026;   from: dice.com

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