Office Operations Manager

A well funded, rapidly growing fintech firm that still embodies a small start-up culture. You will still be in the early stages and have a hand in maturing and developing our globally used platform. As the Office Operations Manager, you will perform a hybrid role from overseeing recruitment process and onboarding new employees, to managing the office location, to working with the leadership team on reporting on Key Performance Indicators.
KEY RESPONSIBILITIES:
Recruitment and Onboarding of employees

• Possess knowledge of our product and services
• Identify and interview candidates who meet job criteria
• Assist HR in hiring and onboarding of resources
• If required, work with 3rd party recruiters

Operations Analyst

• Gather data required to report on our key performance indicators
• Working with the Leadership team, assist in the production of monthly KPI and SLA reports
• Assist in Finance functions such as expense reimbursement, liaising with local accountants and support the payroll process

Management of the office

• Coordinate and oversee administrative duties in the office
• Ensure that the office operates efficiently and smoothly
• Greet visitors and manage office supplies
• Reconcile Credit card expense reports if needed
• Assist with office expansion/ build out projects

REQUIREMENTS

• Bachelor's degree in business administration, communications, or in a related field.
• High energy person who can multi-task across activities
• Highly organized and with excellent attention to detail
• Self Directed with the ability to prioritize effectively and efficiently
• Excellent communication skills and the ability to anticipate the needs of employees and clients
• Should possess strong problem solving skills and the ability to make sound decisions
• Knowledge of tools such as Google Sheets or MSFT Excel
• 5 days onsite in office (128 Belt)