Description: Key Responsibilities: Escalation Point & Expert TroubleshootingHandle Level3 escalations and unresolved issues from L1/L2 support. Apply expert diagnostic skills including root cause analysis to hardware, software, network, server, and ...
11 hours ago
Description: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding ...
11 hours ago